We recommend opening early in the season, starting in late March or early April, weather permitting.
When should we close the pool?
Maximize your pool enjoyment by keeping it open as long as possible. Closing times depend on your specific needs, and we’re here to assist you in making the best decision.
Do we have to be home for servicing?
No, as long as we have access to your yard.
When will we be charged?
Payment is due after the service is completed.
What months are you open?
We operate from April to October. During the off-season (November- March), we remain available for emergency services, messages, and inquiries.
What’s the difference between saltwater and chlorine pools?
A common misconception is that saltwater pools don’t use chlorine. In reality, salt generators convert salt into chlorine, keeping your pool clean while providing a gentler feel on the skin and eyes.
Should I be cleaning my cartridges?
Yes! Regular cartridge cleaning ensures optimal water quality. We offer professional cleaning services.
When should we replace our pool liner?
Most liners last between 10 and 13 years. Pools with high sun exposure or improper maintenance may require replacement sooner. Using a liner cleaner a few times a year helps extend its lifespan.
How do I remove yellow stains around lights, ladders, stairs, and jets?
Yellowing is often caused by low chlorine levels. Test your water and adjust chlorine levels accordingly. In some cases, soft scrubbing may be required.
Why is my equipment pad damp or wet?
If your equipment pad remains consistently damp or wet, contact us immediately. Water leaks can increase your water bill and potentially cause structural damage to your foundation.
